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845-445-8255

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Metro NY Insulation – SMS Privacy Policy & Terms

Effective Date: April 16, 2026

Metro NY Insulation respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and manage your information when you opt in to receive SMS (text) messages from us.

1. Information We Collect

When you opt in to receive SMS messages, we may collect:

  • Your name
  • Mobile phone number
  • Service address (if provided)
  • Communication preferences
  • Any information submitted through forms, calls, or messages

2. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments
  • Send service updates and reminders
  • Respond to inquiries
  • Provide important notifications related to your project
  • Send occasional promotions, offers, or rebate information

Your information is used strictly for communication related to Metro NY Insulation services.

3. SMS Consent & Opt-In

By providing your phone number and opting in, you consent to receive SMS messages from Metro NY Insulation.

These messages may include:

  • Appointment reminders
  • Service updates
  • Follow-ups
  • Promotional messages (if applicable)

Consent is not required to make a purchase.
You can opt out at any time.

(This is critical for TCPA compliance—clear written consent is required before sending texts)

4. Message Frequency

Message frequency varies depending on your interaction with our team.

5. Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

6. Opt-Out Instructions

You can opt out at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from us.

For assistance, reply:

HELP

7. Data Sharing & Privacy

  • We do not sell or rent your personal information
  • We do not share your phone number for third-party marketing
  • Your information may be shared with trusted service providers (such as CRM or messaging platforms like FieldPulse) solely for operational purposes

8. Data Security

We take reasonable measures to protect your personal information.

However, SMS is not a fully secure communication method. Please avoid sending sensitive information via text.

9. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Maintain communication records
  • Comply with legal obligations

10. Contact Information

Metro NY Insulation: 65 Ramapo Valley Rd # 218,
Mahwah, NJ 07430

Phone: 845-445-8255

Email: info@metronyinsulation.com

Website: https://metronyinsulation.com